A lot of Snapchat users are reporting a common issue which is the “Snapchat please check your connection” error when trying to log in or send a snap on the app. It can be very frustrating when you are trying to log in and a pop-up comes with a message showing that there is a connection error but actually there isn’t. There can be a server issue because of which you are facing this issue.
In this blog post, we have shared some of the best fixes that we can find for the Snapchat “Check your connection and try again” error. You can try them on your device and we hope that it will solve your issue.
Snapchat Please Check Your Connection: How to Fix?

Below are some of the methods we found to be working for the Snapchat connection error issue, you can try them using the step-by-step guide we provided.
Check If Snapchat Server Is Down
It’s the first thing that you should check for before taking any step because recently there have been a lot of server issues with Snapchat and it would be best to check for server problems before we try to fix the issue.
As per themodhero, you can check the Snapchat server using several online detectors and if it’s down the best option for you is to wait for some time till Snapchat resolves this issue and then try again.
Clear Snapchat Cache
If you have not cleared the Snapchat app cache for a long time then it may be the reason for the connection error because the cache files can accumulate and cause problems in loading Snapchat data.
To clear Snapchat cache files follow the steps given below:
Step 1: Open the Snapchat app.
Step 2: Click on your bitmoji and go to the settings icon.
Step 3: Scroll down and click on “Clear cache” under account actions and click “Continue”.
Alternate Way
If you have trouble logging in to your Snapchat account then to clear the cache you will have to follow this alternate way.
Step 1: Open your device settings (For both Android and IOS).
Step 2: Go to the Apps section and search for “Snapchat”.
Step 3: Now scroll down and click on “Clear cache.
After clearing cache files try re-logging into your Snapchat account and your problem should be fixed.
Re-install Snapchat
Sometimes simple solutions like re-installing your Snapchat app can work for most of the problems.
To re-install Snapchat follow the steps given below:
Step 1: Open your device’s Play Store(Android)/ App Store(IOS).
Step 2: Now search for “Snapchat” and then click on “Uninstall”.
Step 3: After successfully uninstalling click on “Install”.
After re-installing Snapchat then try to log in to your account.
Update Snapchat
It may be possible that there is a latest update for the Snapchat app with bug fixes and you are still using an older version of the app so updating the app might solve your problem.
To update the Snapchat app follow the steps given below:
Step 1: Open your device’s Play Store(Android)/ App Store(IOS).
Step 2: Search for “Snapchat”.
Step 3: If there’s an update it will show the “Update” button, just click on that and your Snapchat app will be updated.
Force Stop Snapchat Application
You can also try to force close the Snapchat app and then try to log in to your account, to do this follow the steps given below:
Step 1: Open your device settings (For both Android and IOS).
Step 2: Now go to the apps section and search for “Snapchat”.
Step 3: Scroll down and click on “Force stop”.
Check Your Network Connection
The major reason causing the Snapchat connection issue is the internet connection. If none of the above methods worked for you then most probably the problem lies with your internet connection.
You can check your internet connection using any speed checkers online. If you are using Wifi then you can also try to switch from Wifi to mobile data and then try to log in to your Snapchat account.
Contact Snapchat Support
If nothing worked for you and your internet connection is also working then the only option left for you is to contact Snapchat support and write them an email stating your problem, you can also attach a screenshot of the error message in your email. Then wait for 24 hours till the Snapchat support team gets back to you and solve your problem.
Closure | Snapchat Please Check Your Connection
Snapchat users have been reporting a lot of bugs and glitches in the app and most of the problems with the app are because of it.
The most recent problem “Snapchat please check your connection” is being asked all over the internet and in this blog post, we have listed some of the methods that we found working for this issue. You can try them out and we hope that it worked for you.
If you have any questions or suggestions, let us know in the comment section down below.
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